MrGreen Terms and Conditions

Welcome to Mr Green, the online casino and sportsbook operated by Mr Green Limited, registration number C43260, with registered office at Tagliaferro Business Centre, Level 8, High Street, Sliema SLM 1549, Malta, part of the evoke plc group. We hold a licence issued by the Malta Gaming Authority under number MGA/CRP/121/2006, and we have operated our platform since 2007. By registering an account and using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or place any wagers with us.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to open an account at MrGreen. We primarily serve players across Europe, including Austria, Ireland and the Nordic countries, as well as Mr Green Canada players, and we offer our platform in English with German-language localisation for Austrian customers. We do not accept registrations from residents of Afghanistan, Australia, Bosnia and Herzegovina, Burma, Cuba, the Democratic Republic of Congo, Iran, Libya, North Korea, Serbia, Sudan, Syria, the USA, Zimbabwe, or any jurisdiction where gambling participation conflicts with local law. It is your responsibility to ensure that using our services is legal in your country of residence.

Account Registration and Mr Green Login

To play at MrGreen, we require you to create a single personal account using accurate and complete information. You may not open multiple accounts, and any attempt to do so may result in the closure of all related accounts. Once registered, you can access your account through the Mr Green login page on desktop or via the MrGreen app on iOS and Android devices. We recommend keeping your MrGreen login credentials confidential and notifying us immediately if you suspect unauthorised access. Whether you access our live casino Mr Green login on mobile or use casino online Mr Green login from a desktop browser, the same account security rules apply.

Deposits and Withdrawals

We accept EUR, USD, CAD, NOK, GBP, DKK and SEK, and our minimum deposit is 10 EUR, USD or CAD for every payment method, including Visa, Mastercard, Skrill, NETELLER, Paysafecard (subject to a 3.9% fee), Rapid Transfer, Sofort, Trustly, EPS, Apple Pay, Op-Pohjola, Interac, Nordea, MuchBetter, Pankkisiirto, PayPal, MobilePay and bank transfer. Our minimum withdrawal amount is generally 30 EUR or its equivalent, though some methods allow lower withdrawals of 4 EUR, 5 USD or 6 CAD. Withdrawals are normally processed back to the original deposit method, and we may use bank transfer where the original method does not support payouts.

We apply a withdrawal fee of 1 EUR, USD or CAD for amounts up to 100, and 1.5% above that threshold, capped at 10; for NOK, the fee is 10 NOK up to 1,000, with 1.5% above, capped at 100. We may combine multiple withdrawal requests made within 24 hours into a single payment. Processing times vary by method: Visa and Mastercard withdrawals can take up to 8 business days, Interac 4-6 days, Apple Pay around 5 days, e-wallets and Trustly typically 4-5 days, and wire transfers 7-10 days. Once approved, cards and bank transfers usually settle within 1-5 working days, while Skrill, NETELLER, PayPal and Paysafecard can be instant or take up to two hours.

Games and Providers

Our MrGreen casino online offers more than 2,000 games, including over 1,500 Mr Green slots from leading studios such as Evolution, NetEnt, Microgaming, Red Tiger, Relax Gaming, Yggdrasil, Play'n GO, Quickspin and others. We provide a full live casino experience powered by Evolution, featuring roulette, blackjack, baccarat, Casino Hold'em, Dragon Tiger, Super Sic Bo, craps and popular game shows including Crazy Time, MONOPOLY Live, Dream Catcher, Deal or No Deal and Mega Ball. Beyond slots and table games, we also support poker tournaments, sports betting across football, basketball, tennis and horse racing, and in-play Mr Green betting markets. All our games are subject to independent testing to ensure fair outcomes, and results generated by our random number generators are final.

Bonuses and Promotions

When you register with MrGreen, our Casino Welcome Bonus matches 100% of your first deposit up to $500, plus 200 Mr Green free spins on selected Section 8 slots. The minimum qualifying deposit is $10, and bonus funds carry a 40x wagering requirement with 90 days to complete play; free spins are valued at $0.10 each, valid for 14 days, with winnings capped at $20. We do not permit any Mr Green no deposit bonus offer to be combined with the welcome package, and only one welcome bonus is allowed per person, household, device, email address, payment account and mobile number.

We also run a Welcome Spin & Win wheel on qualifying first deposits of $10 or more using promo code LUCKY, offering prizes ranging from bonus percentages to free spin packages. Our general bonus policy requires 30x wagering within 30 days unless stated otherwise, and any withdrawal request while a bonus is active will forfeit remaining bonus funds. Contribution rates toward wagering vary by game type: slots and scratch cards contribute 100%, certain table games 20%, and games like blackjack, roulette and live casino 10%. For sports, our New Player Double Free Bets promotion using code MRSPORT rewards qualifying losing bets with in-play free bets valid for seven days. Every Mr Green bonus code and Mr Green promo code we issue is subject to the specific terms published alongside that offer.

Loyalty Programme

Through our Mr Green Club, you earn points on real-money wagers, which can be redeemed for rewards, free spins and bonuses via the My Rewards section of your account. Bonus wagers do not generate points, and unused points expire after 90 days of account inactivity. We reserve the right to adjust the loyalty programme structure at our discretion, provided we notify affected players in advance.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools including deposit limits, loss limits, time-outs and self-exclusion options directly within your account settings. If you feel your gambling behaviour is becoming problematic, we encourage you to contact our support team or use our self-exclusion facility, which we will apply promptly upon request.

Intellectual Property and Liability

All content on our website, including our software, graphics, trademarks and the MrGreen name, remains our exclusive property or that of our licensors. You may not copy, reproduce or distribute any part of our platform without our written consent. We provide our services on an "as is" basis and do not guarantee uninterrupted access; we shall not be liable for losses arising from technical failures, third-party payment issues or events beyond our reasonable control.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. Updated terms will be published on our website, and your continued use of MrGreen after such changes constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

Governing Law and Contact

These terms are governed by the laws of Malta and subject to the oversight of the Malta Gaming Authority under licence number MGA/CRP/121/2006. If you have questions about these terms, your account, or any Mr Green casino bonus, please contact our customer service team via email at customerservice@mrgreen.com, through live chat available daily from 8am to 8pm, or via our online contact form and Help Center.